Google seems to be testing linking the “Reviews” button you see in the local panel, on a Google Business Profile, to AI Overviews. So when you search for a business, see the local panel on the right side, and then click on “reviews,” you are taken to an AI Overview result.
This was spotted bg Todd Hayes, who posted a video of this on X – I cannot replicate this but here is his video:
Had anyone else noticed that clicking “Reviews” on a GBP” is taking the user to an AI Overview now instead of the review list? It goes to a SERP page with overview at top and “Company Name Reviews” in the search bar. @rustybrick @JoyanneHawkins @DarrenShaw_ pic.twitter.com/Vpx9Amw64K
— Todd Hayes (@ToddHayesSEO) April 29, 2025
I tried this logged in, logged out, numerous browsers, for my Google Business Profile, for others, and I cannot replicate this.
This is what he sees after you click on the reviews button:
And this is what I see:
I am not a fan of Google showing AI Overviews when you click on reviews. It should take you to the reviews.
Forum discussion at X.